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Ramp Manager

 

Jazeera Airways is looking for a Ramp Manager, based out of Kuwait, to ensure that all ramp handling activities are carried out safely, securely, on time according to the required Kuwait DGCA and Jazeera Airways’ standards as prescribed in the Company Ground Operations Manual. The role holder will also be responsible for managing the Lost and Found Department.

Responsibilities and Duties:

  • Ramp
    • Ensure safe, secure, on-time operations at the airside on all Jazeera flights departing from Kuwait
    • Assign and prioritise ramp operational tasks based on departure and arrival time
    • Enforce safety policies and procedures and ensure that all ramp activities comply with Kuwait DGCA, Jazeera Airways and Terminal policies and procedures.
    • Ensure SLAs are adhered to by the Ground Handler.
    • Ensure all cargo operations adhere to policies and standards whilst upholding safety and security.
  • Lost and Found
    • Ensure timely resolution of missing and damaged baggage claims.
    • Responsible for network wide quality and compliance in relation to MHB files, tracing and claims.
  • Ensure reports are generated for the management periodically.
  • Prepare monthly roster & leave plans, monitor daily attendance, conduct performance reviews for the Ramp and Lost & Found teams.
  • Provide coaching, training and support to the Ramp and Lost & Found teams.


Requirements and Qualifications:

  • Bachelor’s Degree in any discipline.
  • Minimum 5 years as a Ramp Manager in a Commercial Airline or GHA.
  • Thorough knowledge of Ramp and Airside Operations.
  • Have general knowledge of Aircraft, Baggage, Cargo and Passengers handling practices and procedures in accordance with IATA rules and standards. Familiar with IATA Airport Services Committee in relation to procedures and standard for ground handling and cargo handling activities including policies for weight and balance, load control, cargo, baggage handling, aircraft handling methods, airside safety and safe operating practices.
  • Good English Communication Skills, conversational ability in Arabic will be preferred.
  • Proficient in MS Office.
  • Excellent Interpersonal Relationship Skills.