- Intelligent Management Solutions to provide comprehensive systems for digital operations and maintenance at all Jazeera Airways facilities including Jazeera Terminal 5 (T5)

Kuwait, 10 January 2024

Jazeera Airways, Kuwait’s leading low-cost carrier, today announced the signing of a new facilities management contract with Kuwait-based Intelligent Management Solutions (IMS). Under the terms of the contract, IMS will utilize its Computerized Aided Facilities Management System (CAFM IMS) to digitize operations systems and maintenance at Jazeera Terminal 5 (T5) and other facilities. This contract is a part Jazeera Airways’ commitment to support local businesses.

Speaking about the contract, Naser Al Obaid, Chief Executive Officer, Jazeera Terminal 5, highlighted: “We are pleased to partner with Intelligent Management Solutions and benefit from their comprehensive digital operations and maintenance system to manage our facilities. It is also a matter of pride to be working with a Kuwaiti startup that has seen many successes in providing its services to local and regional companies.”

Jazeera Terminal 5 (T5), fully owned and operated by Jazeera Airways aims to make the passenger journey faster and smoother. The recently upgraded terminal includes 24 check-in desks, five boarding gates, transit areas, food, and beverage options, Duty Free and retail outlets as well as service provider desks for the convenience of all passengers. A 350-vehicle parking building across the road is connected to the Terminal by a walking bridge making it easier to cross over or transfer luggage, especially during the summer months. With just one security check to be cleared for departures, passengers can relax till it’s time to board their flight.

IMS is a startup company founded by Kuwaiti entrepreneur Faleh Alajmi. The company developed its proprietary Computerized Aided Facilities Management System (CAFM IMS) to enable companies to efficiently manage facilities, reduce maintenance costs and preserve asset values. The system, alongside the company’s services and solutions, has benefited government-owned and private companies in Kuwait and internationally.

Faleh Al Aajmi, Founder, Intelligent Management Solutions, said: “The contract is a milestone for our company as we provide Jazeera Airways with a comprehensive system that enables the facilities engineers and technicians operate its facilities through the system’s smart application which helps them send, fulfill, and follow up on tasks and orders at the click of a button on the system’s information screen.”

He explained, “The system is the company’s most comprehensive solution to manage facilities digitally. It helps improve efficiency of operations and achieve an optimal level of sustainability and profitability. IMS is today a leader in the business, thanks to this system which integrates with all services, and is available in both Arabic and English languages, making it a superior system to those available in the local and Gulf markets.”

Alajmi also added: “The signing is testament to the trust of Jazeera Airways in the system. IMS is committed to continue developing the services of its system to cater to the needs of the Middle Eastern market, specifically in the fields of airport management. The system has already seen great success in Gulf countries such as Saudi among the unique projects being developed in the NEOM region as its links directly to equipment and works to preserve assets and control maintenance and costs.”